SIMRAN
KAUR
You can call me Sim!
Hello
Here's who I am & what I do
I'm a Project Manager, Consultant, and Professional Services expert who thrives at the intersection of technology and business. With a background in Computer Engineering and Software Engineering, I have led product launches, delivered high-impact implementations, and turned complex challenges into clear, actionable wins.​
If you need someone who can unite tech and business to get real results, let’s connect.
WHAT I DO
Wondering how can I bring value to your team? Let’s start here.
1 / PROJECT MANAGEMENT
I don’t just manage projects, I create the momentum that drives them. From idea to delivery, I align people, processes, and priorities so teams move with clarity and purpose. The result? Projects that launch on time, on budget, and with measurable, lasting impact.
2 / SOLUTION CONSULTING
I bring clarity to complexity. By listening first and understanding the challenge, I uncover practical, high-impact solutions tailored to each client. My approach turns uncertainty into a clear path forward, making change not only possible but sustainable and measurable.
3 / PROFESSIONAL SERVICES
I turn products into real-world results. From onboarding to optimization, I work side-by-side with clients to ensure every tool and process delivers its full value. The outcome is more than adoption, it’s a lasting partnership built on trust and proven success.
WHAT I BRING
Want to know how I make an impact? Let’s start here.
END-TO-END PROJECT DELIVERY
TECHNICAL DISCOVERY & REQUIREMENTS MAPPING
SOLUTION DESIGN & IMPLEMENTATION
PRE-SALES SUPPORT & PRODUCT DEMONSTRATION
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CLIENT ONBORDING & ENABLEMENT
CROSS-FUNCTIONAL TEAM LEADERSHIP
EXPERIENCE
Jan 2024 - Present
Project Manager
Zonai Labs
I am leading projects that make Collision Reporting Centres faster and more efficient. By launching the Start from Home digital pre-reporting platform and rolling out a Queue Management System, we have streamlined intake, cut on-site processing, and reduced wait times by 35% -with improvements still underway.
Jan 2023 - July 2023
Product Manager
Cardata
I improved the product experience from both a technical and user perspective. I led the rollout of Single Sign-On across mobile and web, cutting login complaints by 35%, and redesigned the in-app help center to make answers easier to find - reducing support requests by 30% and boosting customer satisfaction.
Jan 2022 - Jan 2023
Cardata
Solutions Consultant
I built the Solutions Engineering department from the ground up - setting processes, documentation, and training in place to help the team run smoothly. I streamlined onboarding with a new system that made client setup 40% faster, reduced reported issues by 25% and kept client satisfaction high from onboarding to launch.
Aug 2019 - Dec 2021
Implementation Consultant
AutoTrader
I established the Implementation department, developing processes and documentation to enhance operational efficiency. Successfully completed implementations for 100+ clients, delivering training on new website and inventory systems, and strengthening IT collaboration - resulting in a 15% increase in front-end ticket resolution.
TECH & TOOLS
